Terms of Service
OVERVIEW
This website is operated by Lumo. Throughout the site, the terms “we”, “us” and “our” refer to Lumo. Lumo offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction.
A breach of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
SECTION 3 – PRODUCT INFORMATION & ACCURACY
We make every effort to display product details, images and descriptions as accurately as possible. However, we do not guarantee that your device’s display of colours or details will be accurate.
All descriptions and pricing are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
SECTION 4 – PRICING & PAYMENTS
All prices are listed in the currency shown at checkout and include applicable taxes unless stated otherwise.
We reserve the right to refuse or cancel any order you place with us, including orders that appear to be placed by resellers or distributors.
If we cancel an order after payment has been processed, a full refund will be issued.
SECTION 5 – SHIPPING & DELIVERY
Shipping times provided are estimates and not guaranteed. Delays may occur due to factors beyond our control, including customs processing or courier delays.
Lumo is not responsible for delays caused by incorrect address details provided by the customer.
SECTION 6 – RETURNS & REFUNDS
Our Return & Refund Policy forms part of these Terms of Service. Please review our Return Policy page for full details.
SECTION 7 – WARRANTY & LIABILITY
Our watches are intended for normal, everyday use. Damage caused by misuse, accidents, unauthorised repairs, water exposure beyond rated resistance, or general wear and tear is not covered.
To the fullest extent permitted by law, Lumo shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, or services may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites.
SECTION 9 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 10 – ERRORS & OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to cancel orders if any information is inaccurate.
SECTION 11 – TERMINATION
These Terms of Service remain effective unless terminated by either you or us. We may terminate this agreement at any time without notice if you fail to comply with any term.
SECTION 12 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the applicable jurisdiction in which Lumo operates.
SECTION 13 – CHANGES TO TERMS
We reserve the right to update or replace any part of these Terms of Service at any time. Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 14 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
📧 contactlumonow@gmail.com